All products sold on our website are non-returnable. We do not accept returns for reasons such as change of mind, incorrect selection, or any other non-defect-related reasons.
However, we offer a 10-day replacement policy for products with genuine technical or manufacturing defects. If you experience a technical issue, you must contact our customer support within 10 days of delivery by sending a message on our WhatsApp support number +91-9899021708 or by calling 011-41133803.
To process a replacement request, our support team may ask you to provide photos, videos, or other information to verify the defect and assist with troubleshooting. If the issue is confirmed to be a technical or manufacturing defect, a replacement will be arranged at no additional cost.
Products found to be damaged due to misuse, improper installation, unauthorized repairs, accidents, normal wear and tear, or any reason other than a manufacturing or technical defect will not be eligible for replacement.